After Sales Service Guarantee
Our goal is to create the best products on the market. Before leaving the warehouse, each machine is carefully assembled and thoroughly inspected to ensure quality before shipment. Minor scratches or bumps may occur during large-item transportation—please reconsider if this is a concern. The frame is covered by a 3-year warranty. Wearable parts (such as upholstery, cables, pulleys, and belts) come with a 3-month warranty. Damage caused by human misuse is not covered under warranty
Shipping Costs & Process
We serve the global market, and each country or region has different distances, customs duties, and VAT rates. Please check with your local customs office or freight forwarder in advance to understand the relevant regulations before purchasing.We also offer full delivery service, but you will need to provide the exact machine quantity and detailed delivery address. This information allows us to calculate accurate shipping costs, customs duties, VAT, and other related fees accordingly
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